Phone: +44 (0) 1943 816664



The following Privacy Policy is presented by Graphic Supplies & Machinery Ltd to inform visitors and customers to our website of our commitment to provide excellent service. By visiting our website and reading the following notice you are accepting and consenting to the conditions described below. We therefore recommend that before submitting your personal information on the website you read this Policy.

What do we collect, why and what are our reasons

Personal Data is information that can be used to identify an individual. This may include but is not limited to, your name, contact details such as business address, business email address and telephone number and information such as your job title.

Personal Data does not include data from which you can no longer be identified such as anonymised aggregate data.

We will process the following data about you:

  • Customer data – Including data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, bank details and purchase detail. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions but not on our website
  • Marketing Data – Including your name, title, mailing address, email address, phone number, job title and preferences for receiving promotional material and press releases from us.
  • Our grounds for collecting these data are:
  • If you consent/ed (or have previously) to do so;
  • The performance of a contract between you and us and/or taking steps at your request to enter into such a contract;
  • Comply with applicable legislation;
  • Support our legitimate business interests where they do not override your interests or fundamental rights and freedoms
  • Keep you up to date with product information.

How we collect, store and protect your data

We collect and store the data you give to us during business interactions where it is adequate, relevant and not excessive for the intended purpose. We will not sell, or lease your information to third parties. We will notify gain your approval for sharing your data in advance of doing so.

Personal data will not be kept in identifiable form for longer than is necessary for the purpose for which it has been collected. We maintain retention policies and procedures to ensure personal data is deleted after a reasonable time, unless the law requires otherwise.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

We may collect anonymous analytics data when you use our website.

We protect the confidentiality, integrity and availability of your data from disclosure, misuse and modification without authorisation. Access to your information is only granted to those employees who require it to perform legitimate business functions. These individuals are aware of the confidential status and correct handling of such data. We ensure all company personnel undergo adequate and continued training. We regularly test our systems and processes to assess compliance and ensure the protection of your personal data.

We are required to inform you of a breach or suspected breach of your personal data. Any breach will be reported to the applicable regulator where required by legislation.

If you know or suspect that a personal data breach has occurred you should immediately contact us.

Sharing and transfer of your information

When conducting our business we may share your data with other group companies and service providers. Additionally we may use or disclose Personal Data if required by law to do so or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with judicial or regulatory proceedings or other legal process.

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. One such criteria is to perform a business contract.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data. We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data.

Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

For detailed information please refer to the information commissioner’s office.

We will action any request you make while exercising your rights promptly, unless there are compelling legitimate grounds for further processing which override you interests, rights and freedoms.

Update to privacy policy

Request for Personal Data

You have the right to request a copy of the personal data that is held by Graphic Supplies & Machinery Ltd about you (a small fee may apply). Before disclosing the information proof of identity will be required.

Use of cookies

The use of “cookie technology” enhances the user’s visit and helps you quickly find information and offers that interest you. Graphic Supplies & Machinery Ltd uses cookie technology. Cookies are an encrypted string of text that a web site stores on your hard drive for record-keeping purposes. Without cookies we will not be able to keep information you enter on multiple pages together. It is your choice whether to accept or deny cookies. Look at your help menu on your browser if you would like to know how to turn off the cookie function.

Security Statement

Please check our Privacy Policy frequently to view any recent changes.

Contact Information

If after reading the Policy, you have any concerns or questions please send an e-mail or write to us at:-

Graphic Supplies & Machinery Ltd

PO Box 173


LS29 7WY

Web URL:

Effective Date

This Privacy Policy is effective as of: 25/05/2018